About

Founder-led, by design.

Vivid Software Solutions is a Sydney-based consultancy looking after databases, Microsoft and cloud environments, security and custom software for Australian businesses and IT partners. The founder scopes every engagement and stays accountable for delivery.

What we do

We help Australian businesses, IT providers and government agencies run modern, secure technology without the overhead of an enterprise IT department. Our work clusters around databases, cloud platforms, identity and security, AI services, infrastructure and backup, and custom software.

Who you work with

Vivid is founder-led and deliberately small. The founder scopes every engagement and stays accountable for delivery, working with vetted specialists when the work needs more hands. There are no account managers between you and the person accountable for the work. The founder holds Microsoft and ITIL certifications, listed alongside.

How we scale

When an engagement needs more hands, we bring in vetted specialists for that contract. Delivery, support and data handling are performed in Australia by Australia-based people. We work within your security protocols, reporting requirements and deadlines.

Where we work

Our office is at 49th Floor, 8 Parramatta Square, Parramatta, in Sydney's second CBD, and we work Australia-wide. Work is delivered remotely by default, with on-site time arranged where it genuinely helps.

Our values

  • Useful, not impressive

    We choose boring, durable solutions over novel ones unless the trade-off is documented and worth it.

  • Identity at the centre

    Get identity right and most access and security problems get simpler.

  • Documented, not memorised

    If knowledge only lives in someone's head, it is a single point of failure. We write it down.

  • No lock-in

    You own your code, configuration and accounts. We are good at our jobs because we have to be, not because we trapped you.

What you can expect from us

  • Clear scope, written down before work starts
  • The founder scoping your work and staying accountable for delivery
  • Documentation that another engineer could pick up cold
  • Honest pushback when something is the wrong call
  • No surprises on invoices or timelines